L'Univers des Créateurs LSDLBoutique
Bienvenue dans l'espace exclusif où l'influence rencontre l'élégance. Ici, nous fusionnons l'univers créatif de nos ambassadeurs avec l'excellence de nos produits. Explorez les coups de cœur authentiques de Inanna Ishtar, Pikawai et bien d'autres : une collection pensée par ceux qui inspirent demain.
Loove Désir
Alya James
Pikawai
Ekaterina
Inanna Project
Kim
alexd9713
Authentic Creators
Authentic creators chosen for the quality of their content, their potential, their expertise, and the genuine pleasure they experience in creating each piece of content.
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Rejoignez l'Aventure Créative LSDLBoutique
Vous êtes passionné par la mode, la tech ou le lifestyle ? Devenez l'un de nos visages officiels. Partagez votre univers, testez nos nouveautés en avant-première et inspirez notre communauté.
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Frequently Asked Questions
Find answers to frequently asked questions here. For any other inquiries, our customer service team is available to assist you.
How old do I have to be to order from the site?
LSDLBoutique offers products subject to age restrictions (smoking supplies, vaping products, adult accessories). In accordance with the Federal Tobacco Products Act (LPTab) , you must be at least 18 years old to place an order. Official proof of identity may be required before shipment.
Can I return an item that doesn't suit me?
Yes, you have 30 calendar days after receipt to request a return. The item must be new, unused, unwashed, with its tags attached, and in its original, undamaged packaging.
What should I do if my product is defective?
Any defect must be reported in writing (with a photo) to info@lsdlboutique.ch within 7 days of receipt. The legal guarantee is 2 years, excluding normal wear and tear or misuse.
Which products cannot be returned?
For strict hygiene and safety reasons, the right of return is excluded if the packaging or seal has been opened for the following items:
- Lingerie, underwear and swimwear.
- Adult toys (sex toys) and intimate accessories.
- Cosmetics, massage oils and skincare.
- Consumer products (tobacco, opened consumables).
Will I have to pay customs fees if I live in the European Union?
Thanks to our logistics structure and our intra-community VAT number, 95% of our deliveries to the EU are made without customs duties or additional processing fees for the customer. In rare cases, taxes may apply.
What happens if I don't collect my package?
If a package is returned to us because it was not claimed from the carrier, the return and handling fees will be deducted from your refund.
Is my data protected?
Absolutely. We process your data in accordance with the Federal Act on Data Protection (nLPD) . Your information is only shared with third parties strictly for the purpose of verifying legal age or for delivery.